Terms of service
Last updated: April 14, 2026
Welcome to Lux Paws Couture. By visiting our website or purchasing from us, you agree to the following Terms of Service. Please read them carefully — they govern your use of luxpawscouture.com.au and any purchases you make with us.
Our store is hosted on Shopify, which powers our ecommerce platform.
1. General Use
By using this website, you confirm that you are of legal age in your jurisdiction, or that you have parental or guardian consent to use this site.
You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others. You must not transmit any harmful code, viruses, or malware. Any breach of these terms may result in immediate termination of your access to our services.
2. Your Account
If you create an account with us, you are responsible for keeping your login details secure and for all activity that occurs under your account. Please notify us immediately if you suspect any unauthorised access.
You agree to provide accurate, current and complete information when making purchases or creating an account, and to keep that information up to date.
3. Products & Pricing
We've made every effort to display our products as accurately as possible, including colours, images and descriptions. However, we cannot guarantee that your screen will display colours exactly as they appear in person.
- Prices are subject to change without notice
- We reserve the right to limit quantities, refuse orders, or discontinue products at any time
- All offers are void where prohibited by law
- Defective or damaged items must be reported to us within 24 hours of receiving your order — please contact us at sales@luxpawscouture.com.au
We do not warrant that products will meet every expectation, but we are committed to standing behind the quality of everything we make.
4. Orders & Billing
We reserve the right to refuse or cancel any order at our discretion, including where we suspect resale, fraud, or duplicate ordering. If we cancel your order, we will notify you and issue a full refund.
You agree to provide accurate billing and payment information. For full details on returns and refunds, please refer to our Returns & Exchanges Policy.
5. Accuracy of Information
We strive to keep all information on our website accurate and up to date, but we cannot guarantee it is always complete or current. You should not rely solely on information from this site for important decisions. We reserve the right to correct errors or update content at any time without notice.
6. Modifications to Services
We reserve the right to modify, suspend or discontinue any part of our website or services at any time without notice. We will not be liable to you or any third party for any such changes.
7. Third-Party Links & Tools
Our website may contain links to third-party websites or tools. These are provided for your convenience only — we do not control or endorse them and are not responsible for their content, accuracy or practices. Use of any third-party sites or tools is at your own risk.
8. User Submissions
Any feedback, ideas, suggestions or other content you submit to us may be used by Lux Paws Couture without restriction or compensation. You are responsible for ensuring that anything you submit does not infringe the rights of others and is not unlawful, offensive or harmful.
9. Personal Information
Your personal information is handled in accordance with our Privacy Policy. Please review it to understand how we collect, use and protect your data.
10. Prohibited Uses
You may not use this website or its content to:
- Engage in any unlawful activity
- Infringe on the intellectual property rights of others
- Harass, discriminate against, or harm any individual or group
- Submit false or misleading information
- Transmit viruses, malware or harmful code
- Scrape, spam, or collect personal information from other users
- Interfere with the security or functionality of the website
We reserve the right to terminate your access for any violation of these terms.
11. Disclaimer of Warranties
Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the site will be uninterrupted, error-free or completely secure.
Your use of the site and any products or services obtained through it is entirely at your own risk.
12. Limitation of Liability
To the fullest extent permitted by law, Lux Paws Couture — including its directors, employees, affiliates, agents and service providers — shall not be liable for any indirect, incidental, punitive or consequential damages arising from your use of this website or our products and services.
This includes, but is not limited to, loss of profits, loss of data, or damages resulting from errors, omissions, or interruptions to the service.
13. Indemnification
You agree to indemnify and hold harmless Lux Paws Couture, its parent company, affiliates, officers, directors, employees and agents from any claims, damages or expenses (including legal fees) arising from your breach of these Terms of Service or your violation of any law or third-party rights.
14. Severability
If any provision of these Terms is found to be unlawful or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining terms will continue in full force and effect.
15. Termination
These Terms remain in effect until terminated by either party. We may terminate your access to our services at any time, without notice, if we believe you have breached these Terms. Any obligations incurred prior to termination will survive.
16. Entire Agreement
These Terms of Service, together with our Privacy Policy, Returns & Exchanges Policy and Shipping Policy, constitute the entire agreement between you and Lux Paws Couture regarding your use of this website and supersede any prior agreements.
17. Governing Law
These Terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.
18. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on this page with an updated date. Your continued use of the website after changes are posted constitutes your acceptance of the updated Terms.
19. Contact Us
Questions about these Terms? We're happy to help.
Lux Paws Couture Trading as: Safe Payments Australia Pty Ltd ABN: 89 669 690 448 Email: sales@luxpawscouture.com.au Address: 1/3 Jayelem Crescent, Padstow NSW 2211, Australia Phone: +61 400 879 718
Thank you for shopping with Lux Paws Couture. ❤️
